Why You Should Choose RELX

Shop with confidence knowing that you are purchasing genuine RELX products from a UK-based retailer with local stock and customer support.

We offer free UK delivery on orders of £38 or more, secure card, WeChat Pay and Alipay payments, a lowest-price guarantee on eligible products, optional engraving on selected devices, and customer support in both English and Chinese.

If you need help before or after your purchase, please contact support@relxvape.co.uk.

Orders placed before 3:00 pm on a working day are normally processed on the same day. Orders placed after 3:00 pm, at weekends or on UK bank holidays are normally processed on the next working day.

Royal Mail Tracked 24 and DPD Next Working Day delivery are available where eligible. Most orders arrive within 1–2 working days after dispatch, although delivery times are estimates and may vary for remote locations or during exceptional events.

Orders of £38 or more qualify for free delivery. Once your order has been dispatched, you will receive an email containing your tracking information.

There are several ways to save when shopping at www.relxvape.co.uk:

• Subscribe to our emails for the latest offers and exclusive promotions.
• Choose AutoShip on eligible RELX pods to save up to 11% and receive free delivery on every subscription order.
• Shop our Value in Volume bundles when purchasing larger quantities.
• Spend £38 or more to qualify for free UK delivery.
• If you find an eligible product for less elsewhere, contact us about our lowest-price guarantee.

Promotions and eligibility may change, so please check the product page and checkout for the latest offer.

Vaping is not completely risk-free. According to the NHS, vaping poses a small fraction of the risk of smoking because it does not produce tar or carbon monoxide, although its long-term effects are not yet fully known.

Most RELX products contain nicotine, which is addictive. They are intended only for adults aged 18 or over who already smoke or vape. If you do not smoke, you should not start vaping.

A small amount of moisture around the pod may be condensation rather than a leak. Remove the pod and gently wipe the pod and device contacts with a clean, dry tissue before reinserting it securely.

Keep your device upright and avoid exposing it to excessive heat or pressure. Do not continue using a pod that is cracked or damaged. If leaking persists or liquid enters the charging port, stop using the device.

If a new or sealed pod is leaking, email support@relxvape.co.uk with your order number, clear photographs and the batch information from the packaging so our customer service team can assist you.